bjeet's Privacy Policy — Your Information Is Our Responsibility
Learn with complete transparency how your personal information is collected, why it is used, and how it is kept secure on the bjeet platform.
- 1. Introduction and Applicability
- 2. Types of Information Collected
- 3. How Information Is Collected
- 4. Purpose of Using Information
- 5. Information Sharing and Disclosure
- 6. Data Security Measures
- 7. Cookie Policy
- 8. Your Rights
- 9. Third-Party Services
- 10. Data Retention Period
- 11. Policy Changes
- 12. Contact
Introduction and Applicability
bjeet ("we", "our", or "platform") is an online casino and betting platform in Bangladesh. We believe that every user's personal privacy is a fundamental right. This privacy policy ("policy") applies to the bjeet.cam website, mobile application, and all our digital services.
The main purpose of this policy is to clearly inform you about what types of personal information bjeet collects, how that information is used, who it may be shared with, and what rights you have over your own information.
By creating an account on bjeet or continuing to use the platform, you are considered to have agreed to the terms of this privacy policy. This policy is an integral part of our Terms and Conditions.
Types of Information Collected
2.1 Personally Identifiable Information
The following information may be collected during bjeet account registration and while using our services:
- Full name and date of birth (for age verification — for persons aged 21 and above only)
- Email address and mobile number
- National ID card or passport details (for KYC verification)
- Address and residential information
- Occupation and source of income (for certain transactions)
2.2 Financial Information
The following information is stored for processing deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account numbers (only the last four digits are stored)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Dates and times of deposits and withdrawals
2.3 Technical and Usage Information
bjeet automatically collects the following technical information:
- IP address and unique device identifiers
- Browser type and version
- Operating system information
- Login and logout times and session duration
- Pages visited on the website and usage patterns
- Referral source (where you came from before visiting the site)
How Information Is Collected
bjeet collects your information in the following ways:
- Directly provided: Information you provide when filling out registration forms, updating your account, or contacting our customer support team.
- Automated collection: When you use our website or app, information is collected through cookies, pixel tags, and similar technologies.
- From third parties: Transaction confirmation information from payment processors such as bKash and Nagad.
- Identity verification providers: Information from authorized verification providers for the KYC (Know Your Customer) process.
Purpose of Using Information
bjeet uses your personal information only for the following legitimate purposes:
4.1 Account Management and Service Delivery
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Providing customer support and technical assistance
4.2 Security and Compliance
- Detecting and preventing fraudulent activity
- Complying with anti-money laundering (AML) regulations
- Implementing responsible gaming policies
- Maintaining system security and integrity
4.3 Service Improvement
- Analyzing and improving the user experience
- Testing new games and features
- Resolving technical issues on the platform
4.4 Communication
- Sending important account-related notifications
- Sending transaction confirmation messages
- Sending promotional messages subject to your consent
Information Sharing and Disclosure
bjeet never sells your personal information to third parties. However, information may be shared in a limited way in the following circumstances:
- Payment processors: bKash, Nagad, Rocket, Upay, and banks — only the information necessary to complete a transaction.
- KYC verification providers: Authorized providers for identity and age verification.
- Legal obligations: To comply with court orders, lawful requests from law enforcement agencies, or requirements from regulatory authorities.
- Technology partners: Cloud hosting and security service providers required to operate the site — who are bound by strict confidentiality agreements.
- Business transfers: In the event of any change in bjeet's ownership or business structure, you will be notified in advance.
Outside of the above cases, none of your personal information will be disclosed without your explicit consent.
Data Security Measures
bjeet follows industry-leading standards to protect your personal information. Our security infrastructure includes:
- SSL/TLS encryption: All data transmission between your browser and our servers is encrypted.
- Data encryption: Sensitive information stored in the database is protected with strong encryption algorithms.
- Access controls: Only authorized personnel are granted access to specific information for defined purposes.
- Security audits: Systems are monitored through regular vulnerability testing and security audits.
- Two-factor authentication: Two-step verification is available for added account security.
- Data backups: Regular secure backups to ensure data protection and recoverability.
However, no data transmission over the internet can be claimed to be 100% secure. We take every possible precaution, but no one can guarantee complete security.
Cookie Policy
The bjeet website uses cookies and similar technologies. Cookies are small text files stored on your device that hold information about your website visit.
7.1 Types of Cookies
- Essential cookies: These are necessary to maintain your login state and ensure security.
- Functional cookies: These remember your preferred language and settings.
- Analytical cookies: These help us understand usage patterns on the website and improve our services.
7.2 Cookie Controls
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some key features of bjeet to not work properly.
Your Rights
As a user of bjeet, you have the following rights regarding your own information:
- Right to access: You may request to know what information bjeet holds about you.
- Right to correction: If any of your information is incorrect or incomplete, you may request that it be corrected.
- Right to deletion: In certain circumstances (such as after closing your account), you may request that your information be deleted — however, some information may need to be retained due to legal obligations.
- Right to restrict processing: In certain specific cases, you may request that the processing of your information be restricted.
- Right to opt out of marketing: You may opt out of promotional communications at any time.
- Right to lodge a complaint: If you have concerns about how we process your information, you may file a complaint with us.
To exercise these rights or make a request for information, contact us at [email protected]. We aim to respond within 30 business days.
Third-Party Services
The bjeet platform includes content from various game providers including Pragmatic Play, JILI, PG Soft, and Spribe. These game providers operate their own technical infrastructure and have their own privacy policies.
bjeet only shares information necessary for game services (such as session identifiers and bet amounts) with these providers. Your personally identifiable information is not shared with them.
bjeet is not responsible for the privacy practices of any external links or third-party services found on our website.
Data Retention Period
bjeet does not retain your information beyond the necessary period. The retention period is determined based on the following:
- Active account: All relevant information is retained while the account remains active.
- After account closure: Financial transaction information is retained for a specified period in accordance with legal obligations.
- Marketing information: Not used for additional purposes after you opt out.
- Logs and technical data: Retained for a limited period for security and technical purposes.
After the specified period, information is securely deleted or anonymized so that your identity can no longer be identified.
Policy Changes
bjeet may update this privacy policy from time to time. Amendments may be made to this policy due to service improvements, new legal requirements, or technical changes.
If any significant changes are made:
- A notice will be displayed in a prominent location on the website
- A notification will be sent to your registered email
- The effective date of the updated policy will be mentioned on this page
If you continue using bjeet after the changes, you will be considered to have agreed to the updated policy. If you do not agree to the changes, please stop using bjeet's services and contact us to request account closure if needed.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please reach out to our team through the following. We will try to respond as quickly as possible.
Email: [email protected]
Live Chat: 24/7 live chat support in Bengali is available at bjeet.cam
To request data disclosure or raise an objection, contact us by email and write "Privacy Request" in the subject line.
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